CRM2013: Insufficient Permissions when opening record after upgrade

Was helping out a client today with a issue that stopped a certain set of users accessing account records.

When they opened up an account record they got the annoying “Insufficent Permissions” error.

After looking at the users security role i noticed that none of the new features have been updated for their security role and the users all required to be able “at least” to read the process configuration.

insufficient_error_crm2013

 

This made sense as the form would try to access the config to decide whether it was going to display one of its new feature.. the process flows..

Adding this and asking the users to log back in resulted in accessing the records.

 

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